Forum Discussion

Rocky3's avatar
Rocky3
Guardian
3 months ago
Solved

OptikTV power supply

TELUS_Support​  A few weeks ago I received an email saying your Optik TV tuner is randomly shutting off, we are sending you a new power cord, or words to that effect as I deleted it as a Phishing em...
  • TELUS_Support's avatar
    3 months ago

    Our Optik team discovered an issue with a number of the power cords not providing enough power to boot up the box itself, and is sending out replacements to those they believe are impacted by the issue.