Forum Discussion
FrustratedTelu1
2 years agoNeighbour
Connect App - Not connected to Home Network
The Connect App no longer works. It says, "You need to be on your home Wi-Fi and enter your admin password to proceed. Please ensure you're connected to your Wi-Fi and reopen the app to try again" ...
- 2 years ago
We're aware of a bug. We're working on a fix which we hope to deploy soon. I don't have a timeline yet but once we have something concrete, we'll definitely share it with you. Please stay tuned!
*Edit: Accepting as solution to pin this to the top for visibility.*
TELUS_Support
Official Support Team
2 years agoWe recently patched it with an update. Anyone still experiencing the issue, please update your app 🙂
Thank you to everyone for flagging this to us.
yagneshjp
2 years agoHelpful Neighbour
The version of this app on Google store and Apple store is still 2nd Dec ver 5.28.0
Can't see the wi fi plus boosters yet.
The issue still remains as it is for me.
😵💫