Forum Discussion
brucekeats
25 days agoNeighbour
Purefiber connect SFP directly to Mikrotik Router
Hi, I am trying to connect my Mikrotik router directly by plugging in the SFP directly into the router. I got the PPPoE from the telus whitebox (username: [email protected], password is 6 chars...
brucekeats
25 days agoNeighbour
Hi,
I confirmed the PPPoE creds are good by setting the telus whitebox in bridge mode on the 10G port. On the Mikrotik, I changed the PPPoE client interface from SFP to ether1 which is connected to the telus whitebox 10G port.
Thanks,
Bruce
TELUS_Support
Official Support Team
24 days agoHey brucekeats - sorry we don't support what you're trying to do but is your issue resolved?
- brucekeats22 days agoNeighbour
TELUS_Support,
Sorry, no resolution yet. I don't think I am going to get much further without insights or debug/stats from the Telus equipment side. On my end, the counters and PPPoE state machine indicate the PPPoE discovery phase is started, but I don't see any response from the Telus side. I do plan to spend some quality time with wireshark looking at my side to see if I see anything out of the ordinary. Given the PPPoE seems to be working fine (bridge mode) and the SFP gets link up, I am guessing the issue is somewhere in the VLAN and/or PPPoE layer. VLANs are pretty simple, so I don't expect much to go wrong there, so that leaves PPPoE.I did read somewhere that when the Telus whitebox is in bridge mode, the MAC address is substituted or ignored. As the MAC address is used in the discovery process, this might be where the discovery goes off the rails because I don't see a response. Can TELUS_Support elaborate on the client side PPPoE MAC address in both bridge mode and non-bridge mode (e.g. SFP plugged directly into the Mikrotik router)?
Thanks,
Bruce- TELUS_Support21 days ago
Official Support Team
Hey Bruce - We might be able to assist by engaging our Network Support. Does your set up work if you put the NAH in Bridge mode and then connect your router to the NAH?
Does the NAH show any blinking lights in this mode?
- brucekeats20 days agoNeighbour
Hi TELUS_Support,
Yes, as I mentioned above, if I put the NAH into bridge mode and connect to the 10G port, I am able to connect my Mikrotik router and establish the PPPoE connection. PPPoE Client stats and status on the Mikrotik are good. Now that the PPPoE connection is up, anything on the LAN side of the Mikrotik router can connect to the internet.
The LEDs on the 10G port is blinking which is showing activity.
How do I reach out to Network Support?Thanks,
Bruce