Forum Discussion
Profile Settings Not Holding
Anyone having issues with profiles not holding when selected on TELUSTV-21T Android Optik TV+
I have a Main profile and one additional.
When I turn off box or it goes to sleep and was last viewing on Main it defaults to the second profile when reactivated. It used to hold the last viewed profile.
Now in order to get it to accept Main you have to select the other profile then go back to Home and toggle to Settings then reselect Main which is a pain.
1 Reply
TELUS_SupportOfficial Support Team
Can you try deleting the profile, re adding it and test? A hard reset might help out too if this used to work.
