Forum Discussion
Ramkumar6822
2 years agoNeighbour
Porting credits delayer and Horrible customer service
@TELUS_Support Telus offers the worst customer support service I have experienced so far. I really wish I hadn't signed up with Telus for my mobility and home services. Spoke to customer serv...
TELUS_Support
Official Support Team
2 years agoThis is not the type of service we aim to provide, and your concerns are valid. Let's review your account details to ensure your porting credits are correctly applied. I want to make sure that this is resolved and that there is no delay in receiving the credits you were promised.
Could you please send us a private message with your account information so we can look into this further?
Ramkumar6822
2 years agoNeighbour
Appreciate the acknowledgement. Sent details on private message.
- TELUS_Support2 years ago
Official Support Team
Thanks, we'll respond now.