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Gothfather's avatar
Gothfather
Neighbour
3 years ago

Telus Router opening ports and port fowarding

I am trying to run a Teamspeak server and a game server which I had running before my recent move this month.

 

I have open the ports up according to the requirements of the two programs.

Forwarded the port to my PC and made sure it was the correct PC (I have two wired connected PC to the router.) 

 

However when I do a port check using one of the server manager program it tell me the ports are not open. Also my Teamspeak is running but I can't connect to it either. So those ports don't seem to be open either.

 

I am a bit stuck as to how to troubleshoot this anyone have any ideas?

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    • Gothfather's avatar
      Gothfather
      Neighbour
      3 years ago

      I don't know what hardware I was given. The unit says it is model no. B20A HW ver.: R01

      on the bottom of the unit where the MAC and S/N are located.

       

      When I go to the router address at 192.168.1.254 i don't get any window that  looks like the screenshots you provided with the link.

       

      I am using a program to help set up a server for a game, it has a built in test to see if the ports it needs are open and I used this same program before my move when I set up my server the first time approx. one year ago. The ports do not seem to be open. Yet the gateway for the router shows me that i imputed these ports to be open with the correct protocols, TCP or UDP depending on what protocol is required by the program. The enable box is checked as well. 

       

      Secondly I tried to set up an 2nd server for a peer to peer voice chat called Teamspeak. I was able to get this to work on my system before the move but can't get it to work now.

       

      when I look at the devices hooked up to my router the network map clearly tells me what address the device is using which is an internal address which I used for port forwarding so the router knows which computer to send the port traffic to. I did this before and I have done so now. 

       

      I don't know if the failure is in the opening of the ports or the port forwarding. All my notes and everything I have read says this should work. I have checked multiple times that the correct computer is the one I am port forwarding to. Checked to make sure the correct ports are open with the correct protocols. I have checked the ports and made sure these ports are the ones that should be opened for the two programs.

       

      I am stuck troubleshooting this problem, and when i first set up my servers they never worked after the first go. I had to go over things find my errors and proceed. So I am use to troubleshooting on a user level vs IT level, yet this has stumped me as to what is wrong. 

       

      • Nighthawk's avatar
        Nighthawk
        Icon for Community Power User rankCommunity Power User
        3 years ago

        Well the first thing you'll need to be aware of is that if you are running any server, you will NOT be able to connect to it using the WAN IP address from any device on your home network. Basically that config tool you're using won't have any way to verify if the ports are open if it's testing from inside your home network. You need an outside device connected to a different network, either cellular or if you have a computer on a VPN, or you use one of the many websites out there that can tell you if they can see open ports on your connection.

         

        That being said, I've tried setting up a TeamSpeak server before and got two of the ports forwarded correctly, and remotely visible as open, but the third needed for everything to work just didn't forward. Never did figure out the issue as the ports used by TS weren't the usual ones that used to be blocked on all residential Telus connections previously.

         

        The B20A is merely a wireless access point. It is not the router. If the website you see when you go to 192.168.1.254 isn't the T3200M, then you have a different router. Either you have the white cylindrical one that looks similar to the B20A (but has many more ports) or you have the flat white square one. Which do you have?

         

        1) Wifi Hub

         

        2) NH20A

         

         

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