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Poor WIFI - Telus Boost & T3200M
Hello there, new in this forum, but long time Telus customer. I recently moved to my new apartment and WIFI is very poor in my bedrooms. Telus tech couldn't find a wired port (ethernet/coax) in the b...
- The first Boost device will need to be hardwired to the T3200M. Further ones can be either wired or wireless.
- The Boost solution is better than the Google solution in my opinion, as Boost extends your existing network, while Google devices create a new separate one.
- Would something like Google WIFI or Google Nest WIFI, or similar solutions from other brands work better than Telus Boost in my case?
- The PVR will not work on either the Boost or Google Network. PVR need to connect to the T3200M either wirelessly or by ethernet / coax.
- The extenders in the Telus Boost package connect to the T3200M as described previously - one by ethernet, the rests wirelessly to the first Boost.
- Boost do not need to be activated by Telus. If they are complete, you should be able to add them yourself.
What I find a bit strange about your situation is that you are in an apartment and you may be having WiFi range issues. We live in a 1700 sq. ft. house with 5 levels, and I don't think we have any range issues. Our main set top PVR is hard wired for Optik TV, but we have another set that is wireless and it works fine. I'm wondering if you are more having congestion issues than range issues? As another contributor mentioned in another thread here, are your closet door metal? If so that may be limiting strength and range.
If the issue is congestion then here is a copy of a earlier post on how to address that potential problem. The T3200M uses SmartSteering which is supposed to analyze your situation and pick the best frequency to use. I have actually disabled the SmartSteering and established two SSIDs, one for 2.4G and one for 5G.
"It is probably worthwhile to look at what your neighbours are using for channels and potentially contributing to interference. This link is good at determining what the issue is. If you split your 2.4G and 5G SSID's you can see where most of the activity is and avoid the more popular channels. 2.4G has more range but very limited channels to choose from to avoid interference (1, 6, 11). 5G channels are more isolated but is more limited in range. I downloaded this simple exe, WiFiInfoView, that shows you what it going on when you install it on a laptop that has wifi. The default screen shows you all channels in range, and of interest. However, if you click on Options, Summary View, it can give you a simpler view of which channels are more heavily loaded. In general it is best to avoid channel 6 on 2.4G as it is the default. There are more choices on 5G. Just avoid ones used by your neighbours."
