Forum Discussion
Please, oh Please, flag Chek News at 5 (and 6) As a Series
I reported this issue back in April, as have a number of other subscribers. I need to use the guide and go into Channel 121 : Check News at 5 show-details to view upcoming timeslots and then ind...
assia
TELUS Team Member
TELUS Team MemberI am truly sorry, and we apologize this problem has cropped up again! Will take this back to the recordings team to investigate, but first may I ask for clarification? Are you getting only one recording for the series, after which the series stops, or are you getting occasional news programs being skipped (but the series is still set and still continues, albeit with missed recordings)? Also, is it Chek News again that is suffering from this issue? Feel free to send me a message if you do not wish to reply in the thread.
I am not even given a series recording option. Only one off recording is available.
This is for Chek News at 5.
Note: Chek News at 6 is fine, it allows for series recordings.
Took a look at the Chek News at 5 recording options today and found that the series recording option has returned as an option.
I cancelled the one-off recordings I set up and then turned on series recordings for the program and now the Scheduled List correctly shows future recordings as part of the series.
Thanks for fixing this again.
A quick update.
The series recordings broke again on Sunday for "Chek News at 5". Sunday's (Sept 30) program was not recorded and when I followed up on Monday to fix, I noticed the Scheduled List showed the series recording but no future programs were listed.
Again, I had to cancel the series recording and rejoin the series recording. The Schedule List now shows future recordings.
Edit - added date
