Forum Discussion
Pixelating Feed
Anyone else experiencing pixelating feed during original TV broadcasts and pixelated playback on recordings including audio studder.
It's happening with more regularity and in some cases longer duration of late during consecutive mins of a broadcasts and recordings.
It's random across channels and I have not experienced it during any streaming services.
4 Replies
Thanks!
TELUS_SupportOfficial Support Team
You're on our digital Optik platform, yes?
TELUSTV-21T
App version 1.26.3.200
Config timestamp 2026-02-11 T19:57:17
Android 12, API:31
- TELUS_Support
We'll forward your account info to our Optik team so they can look in to it. This may be due to a number of things from the internet connection to the broadcasters themselves, but we'll pass your info along right away.
