Forum Discussion
TelusUser1957
27 days agoOrganizer
Optik TV freezing and pixelating
What’s with all the freezing and pixelating lately on Optik TV?
TelusUser1957
6 days agoOrganizer
Ethernet cable.
TELUS_Support
Official Support Team
6 days agoCan you try unplugging power to both the ONT box and routers for 10 seconds, then plug them back in and re-assess once everything boots back up? Note: this will disconnect all networked devices until internet comes back up.