Forum Discussion
1955Chevrolet
3 years agoOrganizer
Now on Optik cabling
During the instal the tech tells that on paper I have 75 speed, but will actually have 150 speed. Speed throughout the house is much less consistent than before. And less than 75, obviously not clo...
zulu53
3 years agoCoach
From a technical (but not billing perspective) the maximum "allowed" speed for fibre is related to the lowest device speed in the total connection infrastructure. All ISP's speeds are limited by their server equipment and connection to the local internet POP. So Telus selling a max. of 1g say with their infrastructure. Any customer speed is artificially imposed as a "Cap" or "limit" by the ISP server. The costs of providing fibre are therefore the same regardless of the speed. For marketing (or sales) reasons ISP's might like to sell a range of speeds but this is just to offer a range of fees. Capping and limiting individual accounts is a real pain for the programmers, hence in your neighborhood they have decided to only cap at 150 (regardless of what the customer is paying). For you its great but for the guy paying for 150 not so much - he, is subsidizing you, just like all the users paying higher fees than you. Like some ISP's in the US, Telus seems to be tending to getting rid of this artificial pricing and just charging every user for the cost of the services regardless of the speed they use. Telus on the way to get there is now just charging for a low (300) and high (1000) speed. Much fairer of the mean customer; but against the concept of % impact - all customers should pay the same % of their income. But there you go - unless Telus do a means test on you how do they know what you can afford or not?