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Not able to manage channels? Is this an open issue or deliberate?
I am not able to access the feature in Telus/Optik TV/Manage to change some of the channels that I access. Not sure if this is just a temporary outage (although it has been that way for more than 24...
Update on this. I was able to find make a change to the channels but there were a few issues:
1. Rather than use My Telus Web or Mobile, you have to use a different link - I cannot paste any HTML here for some reason- it is order fibre Telus dot com - to make a change:
2. Using the Telus Forum is a great place to get this sorted but when others jump in on the thread it gets confusing to get support.
3. The link on step #1 does work but I still see old addresses associated with my account and you will encounter errors when going through the channel changing process.
order.fibre.Telus.com
that works! crazy how the app, web app, none of them work and haven't worked for years. telus needs to get it **** in order, horrible.
