Forum Discussion
Not able to manage channels? Is this an open issue or deliberate?
I am not able to access the feature in Telus/Optik TV/Manage to change some of the channels that I access. Not sure if this is just a temporary outage (although it has been that way for more than 24...
Here is what that link says when I say New Customer. This is posted with an active fibre service registered at my address. Basically the link does not know what it is doing. If I say current I already have TELUS Home Services
it then offers all the services I already have. In both cases the link is trying to sell you something without saying you already have this, what else do you want.
Services available at this address:
Congrats! TELUS PureFibre is available in your area
But first we need to connect your home to the network. There is no cost to connect your home. You can continue to submit your order for TELUS PureFibre services right now and there will be an opportunity during the order to give your consent.
If you need assistance, please contact our dedicated PureFibre team 24/7 from Mon to Sun at 1-844-372-8559 or initiate a Live chat from Mon to Sun 8:00AM - 9:00 PM.
But first we need to connect your home to the network. There is no cost to connect your home. You can continue to submit your order for TELUS PureFibre services right now and there will be an opportunity during the order to give your consent.
If you need assistance, please contact our dedicated PureFibre team 24/7 from Mon to Sun at 1-844-372-8559 or initiate a Live chat from Mon to Sun 8:00AM - 9:00 PM.
