Forum Discussion

gcreamer's avatar
gcreamer
Neighbour
2 days ago

no landline.

i do not have a landline dial tone and cannot connect with a live agent. chat wants to phone me back.

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    We’re sorry for the trouble you’re experiencing. If you don’t currently have a landline dial tone, we understand why a phone callback isn’t an option right now. You can reach tech support online via support.telus.com/home-expert-sm. Before you do, maybe this link will help https://www.telus.com/en/support/article/home-phone-no-tone?INTCMP=Tcom-support_results-hub_home-phone-issues_home-phone-no-tone 

    • gcreamer's avatar
      gcreamer
      Neighbour
      i can't find how to chat with an agent. this is hurting my head. i have no phone!


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