Forum Discussion
no landline.
i do not have a landline dial tone and cannot connect with a live agent. chat wants to phone me back.
TELUS_Support
Official Support Team
Official Support TeamWe’re sorry for the trouble you’re experiencing. If you don’t currently have a landline dial tone, we understand why a phone callback isn’t an option right now. You can reach tech support online via support.telus.com/home-expert-sm. Before you do, maybe this link will help https://www.telus.com/en/support/article/home-phone-no-tone?INTCMP=Tcom-support_results-hub_home-phone-issues_home-phone-no-tone
- i can't find how to chat with an agent. this is hurting my head. i have no phone!
- TELUS_Support
Have you had the chance to check the support link we provided?
- yes i checked it. nothing helped. my line is dead. i now see someone from your 1-888-811-2323 number is trying to phone me from my call display on the TV. a service Tech is coming tomorrow afternoon and i am told he will text me when he comes. i do not have a cell phone and i need you to tell him to knock on the door.
