Forum Discussion
gcreamer
3 months agoNeighbour
no landline.
i do not have a landline dial tone and cannot connect with a live agent. chat wants to phone me back.
gcreamer
3 months agoNeighbour
i can't find how to chat with an agent. this is hurting my head. i have no phone!
TELUS_Support
Official Support Team
3 months agoHave you had the chance to check the support link we provided?
- gcreamer3 months agoNeighbouryes i checked it. nothing helped. my line is dead. i now see someone from your 1-888-811-2323 number is trying to phone me from my call display on the TV. a service Tech is coming tomorrow afternoon and i am told he will text me when he comes. i do not have a cell phone and i need you to tell him to knock on the door.
- TELUS_Support3 months ago
Official Support Team
Thank you for letting us know about the situation with the tech visit. Since you don’t have a mobile phone, we’ll send you a PM so that we can look into this for you.