Forum Discussion
New Telus atV+ volume issues
I recently upgraded all my boxes to the new Telus TV+ boxes and am having a really weird issue with the volume through my Yamaha 4K amp. The connections have not changed from the old boxes and I get s...
More than happy to video the glitch and get it to whoever just let me know. You can DM me.
Dave
Dave
Another thing I noticed is that the sound comes through as Dolby Digital+. New audio codec or feed from the old boxes. Also there is nowhere in the TV Box to change to a different output like Stereo or even Mono to test.
I know it’s not the amp as I have tested that by switching decoders, inputs and have run it through the tech diagnostics routine with no errors.
- Same problem here. Any updates?
- Actually I contacted tech support and the person I talked to indicated that three of my four boxes weren’t setup with the box volume up all the way so he did that on his end and bam everything is working perfectly. I can also hear the system noises when switching channels and the Dolby digital + sounds like it’s supposed to. I don’t know how that fixed the weird volume issue and I have video it prove it’s an issue but perhaps he did something else also behind the senes but now it’s fixed.
