Forum Discussion
New Optik TV turns on but won't get plus Telus+ Screen
When I use my remote to turn on my Optik TV android box and LG TV, the TV turns on and the screen comes up with Telus+ but just hangs there. None of the buttons on the Telus remote do anything, and I...
FuzzyLogic
Community Power User
Community Power UserThere have been some reported issues with power cords that may be related to your problem.
OptikTV power supply | TELUS Neighbourhood
You should contact Telus and they should be able to help determine if that is the issue or if it's something else.
Contact us for customer service support | TELUS or call 1 (888) 811-2323
Tech support says it was probably the power supply so they sent a new TV Mini which doesn't even work. Every time I change channels I get this screen
this is getting really frustrating
