Forum Discussion

cholton3's avatar
cholton3
Neighbour
5 months ago

Long distance for home phone services

There are no longer any White Pages or Yellow Pages Books provided for B.C. Customers which provides the information I am looking for and I am unable to find any information online and trying to call Telus Customer support is now an impossibility. No reps answer. Long waits with nobody answering. No way to leave a voice message for anyone to call back. Telus stores do not want to help with these types of requests.
I still use my landline telephone service and I would like to know what areas are long distance from where I’m calling from?
For example I’m aware most areas of the lower mainland of B.C. are not long distance from one city to another however some places are and if anyone knows where and how I can find this information out that would be much appreciated. CH 

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    cholton3 This online resource may help: https://localcallingguide.com/lca_prefix.php

    Fill in the "NPA" section with your area code then the next 3 digits in your phone number in the "NXX" field then click "Submit". Click on the line that matches your area code + next 3 digits and you'll see a list of numbers considered "local" to you. Any sequence not listed here will be considered outside of your local calling area (therefore long distance).

    • cholton3's avatar
      cholton3
      Neighbour
      Thank You very much for your help that link helps me allot, must appreciated. CH

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    I believe if you omit the 1 prefix with an area code you will be prompted to redial with the 1 prefix if it's a long distance call.