it seems like Im surrounded by purefibre service but it's still unavailable in my area?

Thank you for your reply, but it's rather vague, and perhaps I should point out that maybe someone somewhere has skipped over the community of Sandstone or forgotten to update their availability system.

Based on the City of Calgary Ward 3 meeting minutes, Telus has led and repeatedly confirmed that all PureFibre work in Calgary Ward 3 is complete and has been complete since 2022. Sandstone is right in the middle of Ward 3.

Having also physically located the main fibre cabinets around the Transit Bus 3 terminal—all the equipment is within 500m of my house—and assuming there is no misrepresentation of what work has been completed and reported to the City of Calgary, addresses within the Sandstone community should be reporting availability of PureFibre service by now, three years after Telus reported that Ward 3 PureFibre deployment was completed at the end of 2022. I'm being told by your systems there is zero PureFibre availability, and also by you, the official Telus support.

Sandstone being in the middle of Ward 3, and I suspect the main fibre trunk lines run straight through the Bus 3 transit hub terminal giving Beddington, Hidden Valley, and MacEwan/Country Hills their PureFibre service—why am I surrounded by PureFibre service and all the infrastructure and equipment is in my neighbourhood, yet I don't have PureFibre service in Sandstone? Officially in print and officially recorded on the internet and government records, Sandstone should have been listed as having available PureFibre service since the end of 2022... yet here I am wondering why you are forcing me to terminate my PureFibre service contract and pay out the early termination fee when Telus seems to be the party breaching my contract.