Forum Discussion

redCitrus's avatar
redCitrus
Neighbour
1 month ago

Is this number legitimate?

I am getting dialed once daily by this number with a telus cnam 1-833-896-0450
redCitrus's avatar
redCitrus
Neighbour
1 month ago

Sorry, pasted the wrong one. I meant 1-833-896-0455

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 month ago

Hey! redCitrus - Honestly, while we do have the 1-866-768-9900 & 833-896-0450 lines for "winback" offers, these numbers can be spoofed by scammers and that one seems to be a little off.

  • redCitrus's avatar
    redCitrus
    Neighbour
    1 month ago

    I called the number again, and the agent on that line left a note on my account which I confirmed by calling the +1 888-811-2323 on my billing.

    I must say, this is quite confusing.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      26 days ago

      Hello redCitrus, I agree it's confusing and it's always a good idea to be careful and to double check before giving out your information. Let us know if you want us to look into it and we'll send you a private message, thanks.

Related Content