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Willcc's avatar
Willcc
Neighbour
5 years ago
Solved

Legitimate looking scam?

Got this text from “Telus” the second time now. It seems very legitimate but I never signed my number up for Telus. Though I do use the Telus home internet from my landlord, my landlord said he thinks the text is a scam. The text come from a 83585 number. The first one happened september 9, saying

“ Your TELUS Home Services bill is ready. $124.64 is due by September 28, 2021. View, pay and manage all your products and services 24/7 in My TELUS at telus.com/app - Free TELUS msg.”

the second one happened october 9

“ Your TELUS Home Services bill is ready. $212.38 is due by October 28, 2021. View, pay and manage all your products and services 24/7 in My TELUS at telus.com/app - Free TELUS msg.”

Should I be concerned about thisv
  • Hey there, I can confirm this is a legitimate text message and the links bring you to our TELUS self-serve app. This would be for a home services account, is it possible that this is the contact number we have on file to send you these automated billing reminders for your home internet?

     

    EDIT: did you activate the internet account under your name, or was that done all through your landlord?

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  • MelH's avatar
    MelH
    Icon for TELUS Team Member rankTELUS Team Member

    Hey there, I can confirm this is a legitimate text message and the links bring you to our TELUS self-serve app. This would be for a home services account, is it possible that this is the contact number we have on file to send you these automated billing reminders for your home internet?

     

    EDIT: did you activate the internet account under your name, or was that done all through your landlord?

  • Report all spam texts to telus. You can find out more here. Do you have any telus service in your name or landlord pays for it?