Tired of the Stream has timed out with Telus Home Security

This system is clearly not functioning properly. After trying multiple browsers, clearing cache, and changing memory performance settings, the stream still times out every minute and I have to constantly hit “Resume All.” It’s unbelievable that Telus would release a security system with such basic reliability issues. I need out of this contract so I can get a proper security setup that actually works. Or Telus - fix this issue immediately.