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Shytin's avatar
Shytin
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41 minutes ago

Lots of new channels showed up?

I have a 4K box and phoned to add the Disney + channel. But the 4K box could not display the Disney+ channel so Telus sent me a 24S box. Now the Disney series I watched is over so I cancelled the Disney + channel. However, looking at the TELUS channel guide on the 24S box. If I go to Live TV > Guide with "my subscribed channels" showing in the top left corner, there are a whole lot of channels that I can access but did not order including 6 sports channels.

My question is am I paying for these extra channels on the 24S box? How do I cancel the 24S box channels and return the box without disturbing my subscriptions on the 4K box?

 

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