Forum Discussion

innov8ideas4u's avatar
innov8ideas4u
Neighbour
24 days ago

ipv6 with DoT through controld

I have a Asus ROG GT-AXE 16000 router running merlin firmware , I set the telus gateway to bridge mode to my router and then set up DNS over TLS with controld . Everything works fine and the status p...
Fibre
internet
Purefibre
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
23 days ago

Hi there, thanks for the detailed explanation. We can see you’ve done quite a bit of advanced configuration already.

Just to set expectations, when the TELUS gateway is in bridge mode and you’re using a third-party router with custom firmware (Asus Merlin), TELUS isn’t able to provide direct support for IPv6 behaviour beyond confirming that IPv6 is being delivered correctly to the gateway. In these setups, IPv6 handling, renewals, and stability are managed entirely by the third-party router and firmware. Because this involves custom firmware and third-party hardware, the best next steps would be:

  • Reviewing Asus Merlin logs around the 2-hour mark for DHCPv6 or RA renewal errors
  • Confirming DHCPv6-PD renewal timers in the router
  • Checking Merlin community forums or documentation for known IPv6 PD issues with TELUS specifically
  • innov8ideas4u's avatar
    innov8ideas4u
    Neighbour
    23 days ago
    My question i have now is that my hardware does not matter for Telus assignment of IPv6 static IP address, why can this not be done?

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      23 days ago

      While your hardware may be capable, TELUS currently does not offer static IPv6 addressing to residential customers. IPv6 addresses are assigned dynamically, and the prefixes can change over time. This limitation isn’t based on your router or gateway hardware, it’s due to how TELUS provisions and manages IPv6 on the network side for residential services.

      • innov8ideas4u's avatar
        innov8ideas4u
        Neighbour
        23 days ago
        what is the reason that ipv6 static is not available for residential if you dont mind me asking? I'm just curious as I am currently an IT student and getting marks of 98% on final exams. is there anything that you know of that can help as a workaround? I have tried to create cronjob to keep the connection alive and also DDNS through controld as well as DDNS through my router with asus DDNS. I have spent literally 10 hours talking with the controld AI called barry and learned ALOT but i can not seem to figure it out, I will try as you suggest to review log files and see if I can find whats going on. Thanks so much for you help with this!

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