Forum Discussion

ndufort's avatar
ndufort
Neighbour
3 years ago
Solved

Internet PureFiber plan upgrade

I upgrade my PureFiber 75 internet plan last Thursday evening to PureFiber 500.  I got an email confirmation of my order the next day, but no information as to how long I need to wait to see the upgr...
  • ndufort's avatar
    ndufort
    3 years ago

    Problem solved.  After talking to a technician, we found out that my ethernet cable was the limiting factor.  I swapped that with a more recent one that allows for the expected U/D speeds.

     

    Thanks everyone.

ndufort's avatar
ndufort
Neighbour
3 years ago

Problem solved.  After talking to a technician, we found out that my ethernet cable was the limiting factor.  I swapped that with a more recent one that allows for the expected U/D speeds.

 

Thanks everyone.

A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
3 years ago

Awesome, thanks for the update! Appreciate your patience!

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