Forum Discussion
AllanP
8 months agoNeighbour
Internet & Phone sign up
I received a quote from a Telus store emplyee for "4 theme packs, 1 Premium Base landline for $139.75 2 year contract. Would the fee go up after the two years. Is there any trial option? In other wor...
- 8 months ago
At this time, we don’t have definitive information regarding any upcoming price increases, and unfortunately, we’re not able to provide a specific amount that prices could rise to—if they do change at all. Pricing can depend on a variety of factors, and every situation is a little different. Things like the type of service, the specific plan or product, and even location can all play a role in what future pricing might look like.
We completely understand that knowing about potential changes is important for planning ahead, and we want to be as transparent as possible. While we can't confirm any details right now, please rest assured that if any updates become available, we’ll communicate them clearly and with plenty of notice. Our goal is always to ensure our customers feel informed and supported, no matter what changes may come
AllanP
8 months agoNeighbour
Thanks for the reply
After reading some of the posts here regarding the frequent outages I now hesitate to continue as that is the reason I consider the switch from Shaw is from a recent period of many outages. The trial is certainly a nice option, Could you also advise on how much the (expected) increase after two years from the sign up rate of $139.75. I now pay a $195.00 + taxes (usually totals around $225.) with Rogers/Shaw which is a two year contract price incurred after a change with Rogers/Shaw. So it may well go up after the two years which ends in January 2026.
- TELUS_Support8 months ago
Official Support Team
At this time, we don’t have definitive information regarding any upcoming price increases, and unfortunately, we’re not able to provide a specific amount that prices could rise to—if they do change at all. Pricing can depend on a variety of factors, and every situation is a little different. Things like the type of service, the specific plan or product, and even location can all play a role in what future pricing might look like.
We completely understand that knowing about potential changes is important for planning ahead, and we want to be as transparent as possible. While we can't confirm any details right now, please rest assured that if any updates become available, we’ll communicate them clearly and with plenty of notice. Our goal is always to ensure our customers feel informed and supported, no matter what changes may come