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archmarinov's avatar
archmarinov
Neighbour
10 months ago
Solved

Telus Home Phone with Virgin plus internet

I know that Telus Home Phone is a VoIP-service. I have Virgin as internet-provider at the moment. Can I use Telus Home Phone with Virgin or not? Do I need to have Telus Intenet in order to get Telus Home Phone?

Does anybody have some experience with Telus Home Phone combined with different (not Telus) internet providers?

 
  • archmarinov's avatar
    archmarinov
    10 months ago

    I'm in the Ontario-part of Ottawa so obviously no luck with you!

    Thanks for the reply!

5 Replies

  • Thank you for your reply!

    I already answered to your question but strangely my last post is gone.

    Here it is again: I'm referring to a home phone, not to a landline. I moved to a new neighborhood and the builder has provided every house with two connections: Bell and Rogers. Both are fiber optic wires. I already have internet with Virgin (Bell) using the one of the optic wires. Do I need a new modem, or some new hardware to get a Telus home phone. I do not need a wireless home phone, but a normal wired connection for standard phones.

     
    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Whereabouts are you located? If you're in Ontario we unfortunately don't provide landline service there.

      • archmarinov's avatar
        archmarinov
        Neighbour

        I'm in the Ontario-part of Ottawa so obviously no luck with you!

        Thanks for the reply!

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    TELUS is not a VoIP service. Are you referring to wireless home phone or traditional landlines?