Forum Discussion
Increase in Internet Charges
Despite the challenges of the late summer downing of the Webmail service, TELUS reacted with a minimum of a one-month rebate on Internet charges to those affected. Must have cost their profit line a ...
If a Telus customer is under a two year contract (expiring July of 2021), for TV, Internet and home phone, is Telus able to raise the cost of my internet? I just assumed that the quoted price I received at the time of entering into the contract, that my price would remain the same for the duration of the contract, for all 3 services. I would greatly appreciate your thoughts on this.
Thanks very much!
Nighthawk
Community Power User
Community Power UserTechnically yes they can as I don't believe Telus has the prices locked in for the term of the contract. Now if you speak very nicely to someone in Loyalty you could get some form of additional credit to offset the change.
