Forum Discussion

Natewr's avatar
Natewr
Neighbour
3 months ago

I power cycled my router and now there is no signal

Hi there. I have a fibre connection with a modem/router style box that has numerous ports on it.  long story short but I was trying to connect a NAS and they suggested I power cycle the router. ...
Fibre
Home Services
internet
El-Eric's avatar
El-Eric
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Natewr​ - do you have the white square fibre box? Does it have a green light or a red light?

Power cycling does not cause a loss of data so just make sure all the cables are snuggly inserted into the appropriate ports.

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