Forum Discussion
FuzzyLogic
Community Power User
6 years agoI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
Fisherguy
6 years agoLeader
Were you told to do the change over? Neither me not my wife have received that email yet and we plan to be away for most of September.
polecat
6 years agoAll-Star
Mime Fisherguy Was informed by email the time and date. What a mess took 6+ hours to have a substandard email platform that to me is a cluttered platform. They did say if i don't migrate they will do it sometime in end of oct. Had to call to get all 3 units up and running --- lap----desk -----ipad. Instructions different for all 3. wasted day
- Fisherguy6 years agoLeader
Wow, I can hardly wait till it's our turn, 2 email acounts, 2 laptops, 2 phones and a tablet.
You'd think they'd have step by step guides for people to follow.- NFtoBC6 years ago
Community Power User
There is an extensive list of Mail programs in the internet support section of their website.
Scroll to the bottom of the article if I linked a different version of Outlook than you use.
- Fisherguy6 years agoLeader
Yes and from people's posts it would seem those links leave a lot to be desired.
It's complete BS Telus is making people go through this hassle and never thought to do anything obvious like increasing the number of support staff to help people with the change, complete BS people have to spend hours on hold or dealing with "tech support" many of whom are overseas and don't speak English too well.
I can hardly wait...
- polecat6 years agoAll-Star
Fisherguy All my contacts were transfered. Some people got nothing saved emails etc and contacts. I printed out all my contacts and got rid of ones we would never use. Check your all your units for contacts you will need. I printed some special emails i wanted thank goodness and they never showed up on the new platform. Looking at a new email provider with a simple easy platform. I had a second gmail address i didn' know about forgot changing computers? and it was corrupted somehow. All was mess up They don't use the generic gmail they use one called gsuite ..Polecat