Forum Discussion
FuzzyLogic
Community Power User
6 years agoI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
BrandonT
TELUS Team Member
6 years agoHi starchoice ,
You will receive an invitation from us. Follow the prompts in the email to securely choose the details of your migration, including your preferred migration date. Please note that due to the number of customers who use TELUS email today, we will be migrating all accounts using a phased approach. You will receive an invitation anywhere from June to September 2020. Can’t wait to get your invite? You can get an early access pass through the My Wi-Fi app. This app is free and it helps you take control of your TELUS Wi-Fi
Click Here to learn more about the TELUS Webmail to TELUS email powered by Google migration.
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
Mime
6 years agoNeighbour
So i migrated on my imac but google rejects my password on all my other devices (MACBOOK PRO, ipad, iphone) How do I get out of this mess?
- Fisherguy6 years agoLeader
Were you told to do the change over? Neither me not my wife have received that email yet and we plan to be away for most of September.
- polecat6 years agoAll-Star
Mime Fisherguy Was informed by email the time and date. What a mess took 6+ hours to have a substandard email platform that to me is a cluttered platform. They did say if i don't migrate they will do it sometime in end of oct. Had to call to get all 3 units up and running --- lap----desk -----ipad. Instructions different for all 3. wasted day
- Fisherguy6 years agoLeader
Wow, I can hardly wait till it's our turn, 2 email acounts, 2 laptops, 2 phones and a tablet.
You'd think they'd have step by step guides for people to follow.
- Mime6 years agoNeighbour
Yes we received emails advising us to do it. Now I have one device I can receive email on. Telus is of course inundated with help calls so you are expected to sit on hold for hours.