Forum Discussion
b4ufreak
2 months agoFriendly Neighbour
I cannot connect to stockhouse.com
I have cleared cache, deleted browser data, restarted the router and my laptop, flushed my dns however cannot connect to stockhouse.com when on my home network from any device (telephone, tablet, lap...
- 2 months ago
This is really interesting... apparently there was a poor RX signal on the fibre and the Telus service person replaced a couple of SC/APC connectors to resolve. Now I can connect to that website. What is really odd is there weren't any other noticeable issues with our devices or internet browsing. Really strange since it occurred consistently on all our devices when connected to the wi-fi just for that website. Not sure if it caused a timeout or other problem but it works now.
So an issue we did not know about has been fixed which also seemed to resolve the other.
TELUS_Support
Official Support Team
2 months agoThanks for trying that out b4ufreak. We'll send you a PM momentarily to dig a bit more into this.
b4ufreak
2 months agoFriendly Neighbour
This is really interesting... apparently there was a poor RX signal on the fibre and the Telus service person replaced a couple of SC/APC connectors to resolve. Now I can connect to that website. What is really odd is there weren't any other noticeable issues with our devices or internet browsing. Really strange since it occurred consistently on all our devices when connected to the wi-fi just for that website. Not sure if it caused a timeout or other problem but it works now.
So an issue we did not know about has been fixed which also seemed to resolve the other.
- TELUS_Support2 months ago
Official Support Team
Very interesting! Thanks for the update, and please let us know in the future if you have any further inquiries.