Forum Discussion

Showcase's avatar
Showcase
Neighbour
4 years ago
Solved

How to handle Telus Overcharges on Home Phone Service?

I negotiated a contract with an agent for 1gbit FIber + a Home Phone line in which the charge for the home phone would be waived, and this shows up in my service agreement contract where it shows the...
  • DrPacman's avatar
    4 years ago

    Showcase Wrote: What's the best way to handle this?

     

    This is not a topic we can help with in this forum. The participant's here are users of the Telus service only not Telus billing dept employees.

     

    For detailed billing advice, recommend you contact Telus directly to discuss your individual service and costs.

     

    I'd start with the chat function, and if that doesn't work, the following number and departments should be able to assist, Technical Support: 1-888-811-2323, Account, billing & sales support: same number: 1-888-811-2323.

     

    If you find a post useful, please give the author a "Kudo", or mark as "Solution", if it solves your problem, thank you very much.