Forum Discussion
adib
2 years agoOrganizer
Home internet problem
I moved my home internet to a new address in early January. My problems started from then. At first, the internet speed was very low, and a technician came and solved it, but since then, I have proble...
A-B
Community Manager
2 years agoAs the manager stated, the fact that some websites are working means the service itself is working. If there are firewall settings that need to be adjusted on your end, there's a chance that it may not be in the scope of our Tech Support team.
adib
2 years agoOrganizer
I must say that no special settings and firewalls have been made on my devices. If the problem was with my devices, the same problem existed on the public internet and mobile phone data. Your technical technician named Mr. Pavan knows the problem and has confirmed it, but he does not know the reason for this problem. I need to send a technical technician to fix the internet problem, but your technical department does not handle my request. If your technician can use WhatsApp, Skype, and Telegram on his phone with my Wi-Fi, or enter your company's speed test site, I I will not follow up anymore.
Also, I am paying for a phone line and optic TV, but so far they have not been installed and I want to install them.