Forum Discussion
Pindy
1 year agoNeighbour
HAYU
This is not acceptable. We all better get a credit for this awful service that we pay an arm & leg for. Telus doesn’t do anything, they’re the worst providers. We have no choice but to have to be wit...
TELUS_Support
Official Support Team
1 year agoMelmarto Is this happening with every show or certain ones? Also, which platform are you watching VOD on?
Melmarto
1 year agoNeighbour
Hi
I tried both On Demand and channel 336. Both the same, bad video quality and then show would start and then freeze. Appears to be okay this morning, for now. With Hayu down for maintenance a while back and then this your customers all need a credit this month. Thanks. I’ll report back if it happens again.