Forum Discussion
Handmaid's Tale S1E6 on Crave
Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."
TELUS_Support
Official Support Team
Official Support TeamHello again!
Our team is inquiring as to which version of the episode you're having issues with:
1. On Crave (would require a Crave subscription) - TV On Demand --> Movies & Series --> CraveTV On Demand --> Dramas
2. On CTV Drama - TV On Demand --> Entertainment --> CTV Drama --> Series
3. On TVOD ($3.50 to watch) - TV On Demand --> Buy Episodes
#1
- TELUS_Support
Thank you. We have forwarded this to our dev team and they are looking into this.
I am having the same issue trying to access The Last of Us, Season, Episode 1 via On Demand. I have reset my stbs and my pvr and still getting the same error
- TELUS_Support
Hello again. Our Optik team looked in to this and say it should be good to go no. Can you confirm?
I’m having the same issue with S6 Ep1 of Handmaid’s Tale (I’m a TELUS Crave subscriber). Other episodes work. Not this one. Please advise.
I have performed a full system restart. No luck. Unplugged the machine for 10 minutes. Still no luck. Same error message: “Unable to play video. Please try again later.”
