Forum Discussion
psl
TELUS Team Member
5 years agoGmail Migration - New Support Content
Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as:
Triple your current storage s...
Daniel_D
5 years agoNeighbour
The Telus Google Mail migration didn't work with Apple email. I had to take time off from work and spent an hour and a half waiting for a rep on the phone only to be told to contact Apple. I told them Apple did not create the problem, Telus did and I expected them to fix the problem or migrate me back. No help, so after 20 years with Telus I'm canceling their TV, internet, and phone and switching to another provider. Unbelievable stupid move on Telus' part. I've never had such poor and arrogant service from any company. Sad day.
- telusdetective5 years agoHelpful Neighbour
ISPs generally don't support third-party apps. Telus' page has the server information that you need. Do yourself a favour and learn how to fill in the settings for whichever email client you use, so you're not blaming everyone but yourself next time.
- Just_LH5 years agoAmbassador
Random comment 4 month later?
- NFtoBC5 years ago
Community Power User
The migration worked fine for Apple Mail on my 2011 MacBook, 2020 MacBook Air, iPad and iPhone. Also worked on SWMBO's Apple devices. Some software without up to date security patches need a work-around where they are assigned a specific password access.