Forum Discussion
psl
TELUS Team Member
TELUS Team MemberGmail Migration - New Support Content
Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as:
Triple your current storage s...
I have tried, OH HOW I'VE TRIED, to find a way to reschedule my email migration. Due to an emergency, I cannot be available for my appointment tomorrow morning. I've spent hours going through help, support, online topics, phone contact (which merely hangs up on me - 3 times, so far), and there appears to be NO WAY TO DO THIS.
Since it appears I will no longer be able to access my email, as I cannot be available for the migration, does that mean I will permanently be locked out of my email?
If not, HOW DO I FIX THIS??? Is it even POSSIBLE to speak to an actual "person" to seek help, or am I just stuck with a computer generated series of replies which are NOT RELATED TO MY PROBLEM, and do NOT help.
Telus used to offer "service". This does not appear to be the case any more. After 40 years of loyalty, I expect better.
We had to schedule the migration, so we know when we can go to google and set it up, but it didn't require a phone call.
Someone is talking about Apple.
If you had Apple problems, you should says it.
I know nothing about that.
- I'm not understanding your predicament. I had 4 email addresses migrated and didn't attend any of them. You mention an appointment, what was it for?
