Forum Discussion
psl
TELUS Team Member
5 years agoGmail Migration - New Support Content
Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as:
Triple your current storage s...
abcd
5 years agoOrganizer
I have a question about the Gmail migration and existing Telus email account names vs aliases.
With the Gmail migration, my understanding is that it basically means I end up with a new Gmail account where my username is my old Telus email address, and Telus arranges migrating over my existing data (inbox etc)
I'm not sure if this is same for everyone or just an artifact of having a very ancient Telus email account (long time internet customer), but my existing Telus email account name is a bunch of random alphanumeric characters assigned to me, way back when e.g. of the format "[email protected]"
of course, I have an alias of the format "[email protected]" which I use for everything, including webmail login etc. I don't really even remember the alphanumeric username without looking it up. Same goes for several family members on the same home internet account
So my question is this: does my new Gmail account username become my hard to remember alphanumeric "actual" email account name, or my preferred alias? If the former, then before migration should I rename my account? (looks like there ability to rename in myTelus account page). Or do I have a choice at time of migration
Before scheduling my migration I want to make sure what my new username on gmail will be.
thanks
NFtoBC
Community Power User
5 years agoIf you can sign into Telus webmail with [email protected] and a password, you will be able to continue to use [email protected] after migration. As you step through the process, you will be prompted as to which email aliases you want to keep, and which is primary.
- Just_LH5 years agoAmbassador
Has anyone been able to sign in with an alias?
According to this page. https://www.telus.com/en/pe/business/support/article/add-alternate-email-for-google-apps-service-login
Google should send you a verification email when you get an alias.
I am not getting those, so I can't sign in.
Because I can't sign in with the alias, I can't send email as the alias.
Yes I know there is an other way shown here https://www.telus.com/en/pe/business/support/article/send-email-from-alias
but that is a lot more work.
thanks
- abcd5 years agoOrganizer
thanks NFtoBC for confirming that
- yes logging into webmail using 'myname' and password does work.
so I went ahead and started the scheduling process and notice in the first step I can choose exactly which alias (or original alphanumeric userid) I wish to use for my gmail login. Exactly what I needed, thanks again