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psl's avatar
psl
Icon for TELUS Team Member rankTELUS Team Member
5 years ago

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage s...
abcd's avatar
abcd
Organizer
5 years ago

I have a question about the Gmail migration and existing Telus email account names vs aliases.

 

With the Gmail migration, my understanding is that it basically means I end up with a new Gmail account where my username is my old Telus email address, and Telus arranges migrating over my existing data (inbox etc)

 

 

I'm not sure if this is same for everyone or just an artifact of having a very ancient Telus email account (long time internet customer), but my existing Telus email account name is a bunch of random alphanumeric characters assigned to me, way back when e.g. of the format "[email protected]"

 

of course, I have an alias of the format "[email protected]" which I use for everything, including webmail login etc. I don't really even remember the alphanumeric username without looking it up.  Same goes for several family members on the same home internet account

 

So my question is this:   does my new Gmail account username become my hard to remember alphanumeric "actual" email account name, or my preferred alias?     If the former, then before migration should I rename my account? (looks like there ability to rename in myTelus account page). Or do I have a choice at time of migration

 

Before scheduling my migration I want to make sure what my new username on gmail will be. 

thanks

 

 

Just_LH's avatar
Just_LH
Ambassador
5 years ago

I did see that format somewhere, but don't know where. I thought it is just the actual email address under the  "mynametelus.net" email address which is suppose to be an actual email, but maybe even that is an alias to that number format email.

In any case, when you make a gmail account, you are making it for what ever you put in.

So, so if you put in "[email protected] and you put the password that comes with it, and doesn't work, it won't make an email for you.

So it's your "number format" will not show up anywhere unless you put it into google.

Also, you can rename your email name "Myname" part in Telus account management. ...internet...emails.

As long as there is at least one alias, I don't think the emails will disappear.

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