Forum Discussion
psl
TELUS Team Member
5 years agoGmail Migration - New Support Content
Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as:
Triple your current storage s...
WarG
5 years agoNeighbour
Hello! How do you get the email to schedule the migration? I've been reading alot of posts and searched the google! It tells me to go to the My Wifi app and look in the Notifications for the Early access pass. Well, it says 'all clear' in my notifications screen, with a picture background of a lion cub(or leopard) This has been like this since at least this past christmas or earlier. Any way to trigger the migration or get the early access?
- NFtoBC5 years ago
Community Power User
Early Access was during the latter part of the summer; now Telus is just going down the list of users.
- WarG5 years agoNeighbour
thanks for the reply. Now my next question, is what happens when you get that email?
so shortly after my initial comment here, today i got the email from telus asking me to schedule migration. however, when i click that button and re-login to my webmail, nothing happens or pops up. just shows my webmail interface, on the browser. i've tried all 3 browsers - chrome, Firefox and MS Edge. everytime i click on the schedule migration button/link in the email, nothing seems to happen. Is there supposed to be another email or popup that gets sent to me after? i have no where that i can see to proceed with the next steps?
Thanks for your help!
- KB1235 years agoOrganizer
I posted a minute ago, this is exactly what happened for my wife. She was using Safari on an iPad.