Forum Discussion

CAMERC's avatar
CAMERC
Organizer
3 years ago
Solved

Getting Calls That Get Past Call Control But Don't Show Up in the Call Log.

I have Call Control turned on for my landline. It's blocking occasional spam calls according to the call log. Recently, though, I have had a few unrecognized calls get through (that I did not pick up...
  • dru's avatar
    dru
    3 years ago

    Hey all, I just wanted to report our engineers and partners were able to trace the root of the issue and it is now patched. Thank you all so much for flagging this to us. 

    Please don't hesitate to post here if anything else comes up!

dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

Hey all, I just wanted to report our engineers and partners were able to trace the root of the issue and it is now patched. Thank you all so much for flagging this to us. 

Please don't hesitate to post here if anything else comes up!

jangal's avatar
jangal
Neighbour
3 years ago

Nope. It's still happening. I get a robo-call that is not listed on my Call Control even after 2 to 3 days.

  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager
    3 years ago

    From what you can tell, are other callers getting blocked?

    • jangal's avatar
      jangal
      Neighbour
      3 years ago

      Yes other calls are getting blocked. My home phone records the number and the time of call, but the number doesn't show up in my Call Control log. I'm not talking about just one number.  

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