Forum Discussion

Salty's avatar
Salty
Neighbour
3 years ago
Solved

Call control issue

I tried to add call control for 2 days now. Each time I press “start using call control” the pages crashes and restarts back to the same page over and over again. Anyone have this problem or know how to turn on this feature?

3 Replies

  • JordanH's avatar
    JordanH
    Neighbour
    2 years ago

    Adding call control is failing for me as well.

    1.  Firefox results in page resets and unable to add call control.

    2.  Google Chrome results in, "Call Control is currently being added to your account.  Please check back later"

    3.  Using the Telus App on my phone results in, "Call Control is currently being added to your account.  Please check back later."

    Retrying this all day and Call Control never proceeds to install or become available.

    • A-B's avatar
      A-B
      Icon for Community Manager rankCommunity Manager
      2 years ago

      If that isn't working for you, you can always give our Mobility team a call at 1-866-558-2273 and they can take care of it for you.

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