Forum Discussion
Salty
3 years agoNeighbour
Call control issue
I tried to add call control for 2 days now. Each time I press “start using call control” the pages crashes and restarts back to the same page over and over again. Anyone have this problem or know how ...
- 3 years ago
You can manage this setting through the My Telus website or the app. If one doesn't work maybe try the other:
Call Control for mobile devices explained | TELUS Support
Hopefully that works.
JordanH
2 years agoNeighbour
Adding call control is failing for me as well.
1. Firefox results in page resets and unable to add call control.
2. Google Chrome results in, "Call Control is currently being added to your account. Please check back later"
3. Using the Telus App on my phone results in, "Call Control is currently being added to your account. Please check back later."
Retrying this all day and Call Control never proceeds to install or become available.
A-B
Community Manager
2 years agoIf that isn't working for you, you can always give our Mobility team a call at 1-866-558-2273 and they can take care of it for you.
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