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Getting Calls That Get Past Call Control But Don't Show Up in the Call Log.
I have Call Control turned on for my landline. It's blocking occasional spam calls according to the call log. Recently, though, I have had a few unrecognized calls get through (that I did not pick up...
Hey all, I just wanted to report our engineers and partners were able to trace the root of the issue and it is now patched. Thank you all so much for flagging this to us.
Please don't hesitate to post here if anything else comes up!
I just received a spam robocall that seems to have bypassed the Control call features. I checked my Control Call Log and it does not show the calls were made. There was nothing in the log. Someone rang me yesterday pretending to be from Telus and that call did not show up in the log as well. Have spammers and scammers figured way around the Call Control features now?
Anyone else had this experience? I rang to report this, but I am not sure if it was clear to the Telus agent that I am reporting a possible security breach,
Calls made to my number that is not showing the Call Control Log.
- 15145402750514-540-2750 at 9.36am - 21 June (Scam Call - Robocall)
- V62013390300005 at 10.39am - 20 June (Fake Telus agent - Live person)
These calls do not show up in the Call Control Log, when I rang TELUS Support (Care/Tech), the persons I spoke to could not see it in their logs too.
