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scoram1's avatar
scoram1
Helpful Neighbour
1 day ago

Fraudulent Charge on My Telus Bill

I just received my bill for this month and there is a fraudulent charge of $100 on it for equipment not returned. I have returned all equipment required months ago including a copy of my bill in the boxs. I have receipts from the post office for the returns. Is this the latest grift that Telus is doing in order to make up for lost revenue and falling share price?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    No, this is not a 'grift'. It appears our system charged this in error. It also seems that you've already had the amount credited back to your account. Let us know if we can be of assistance here and we'll be around to help.