Forum Discussion
Fibre optic wire
I have fibre optic wire glued through my living room with a modem on the wall. Any suggestions on how this can be removed so that my wall can be restored to its original.
Thank you
4 Replies
TELUS_SupportOfficial Support Team
simrans_in Any chance you can take a picture of the areas where the glue is visible? We're not field techs here so we'll have to ask around. Thanks!
I wondered what they use to keep the wire on the wall, must be self sticking fibre, gently pull, I expect it will just come off. But if yopu want to reuse it then as for a tech from Telus.
No I do not wish to reuse it. I called up Telus for a technician to come by and they said there would be a charge to remove it. I agreed to pay the charge of 200 dollars only for a tech to come by and refuse to remove it! Very disappointed with Telus services and the technician for not offering any solution. So any support on this would be helpful.
- TELUS_Support
We'd need to ask around to see what the options are. Can you take a few pictures of the trouble spots and we'll forward it off for review?
