Forum Discussion
simrans_in
5 months agoNeighbour
Fibre optic wire
I have fibre optic wire glued through my living room with a modem on the wall. Any suggestions on how this can be removed so that my wall can be restored to its original. Thank you
Rocky3
5 months agoGuardian
I wondered what they use to keep the wire on the wall, must be self sticking fibre, gently pull, I expect it will just come off. But if yopu want to reuse it then as for a tech from Telus.
- simrans_in5 months agoNeighbour
No I do not wish to reuse it. I called up Telus for a technician to come by and they said there would be a charge to remove it. I agreed to pay the charge of 200 dollars only for a tech to come by and refuse to remove it! Very disappointed with Telus services and the technician for not offering any solution. So any support on this would be helpful.
- TELUS_Support5 months ago
Official Support Team
We'd need to ask around to see what the options are. Can you take a few pictures of the trouble spots and we'll forward it off for review?