Forum Discussion
Ethernet disconnects
For all the Telus Tech Support agents who are skeptical that I do not have cell reception at my computer, please speak with their onsite technician who could register my new modem without standing 30...
TELUS_Support
Official Support Team
Official Support TeamHey Hudson - we offered to assist you with this situation. Are you still needing assistance?
I shouldn’t have to do my own technical support, but I sorted the technical issue myself.
I was compensated $20 for the dropped connection on Sunday November 24th. The reconnection only lasted a day. I would like to be compensated $40 for the two dropped days from Monday afternoon November 25th to Wednesday afternoon November 27th.
- TELUS_Support
Oh so the issue was local? We can do our best to help. We'll send you a private message
